AT ESM SOLUTIONS, WE RECOGNIZE THE IMPORTANCE OF PROTECTING THE PRIVACY OF THE USERS OF OUR WEB SITE. THIS PRIVACY STATEMENT DISCLOSES OUR PRIVACY POLICIES REGARDING THIS WEB SITE. THE INFORMATION ABOUT YOU COLLECTED ON THIS WEB SITE IS SUBJECT TO THIS PRIVACY STATEMENT. THIS PRIVACY STATEMENT MAY CHANGE TO REFLECT ANY NEW FEATURES, CONTENT, OR SERVICES. PLEASE REVISIT THIS PRIVACY STATEMENT FROM TIME TO TIME TO BE SURE THAT YOU ARE FAMILIAR WITH OUR THEN-CURRENT POLICIES.

Information Collection and Use

We collect information from you at several different points on this site and maintain this information in our database.

We use the information that we collect from you to fulfill orders, to enable billing, and to provide you with information about related products and services. We also use this information to improve this site, for development of new programs and services, and for systems administration and troubleshooting purposes.

We use IP addresses to analyze trends, administer this site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to user-identifiable information.

We partner with third parties to provide the products and services available on this site. When you order any of these products or services, we will provide to the appropriate third parties your name or other user-identifiable information that is necessary for such third parties to provide these products and/or services. We instruct these third parties not to use any user-identifiable information except in connection with providing the requested products and services. However, we provide no assurances with regard to any such third party’s use of this information.

Except as otherwise provided in this Privacy Statement, we will not sell, rent or otherwise distribute any user-identifiable information to any third party without the permission of the relevant user (except to a successor in interest of eSchoolMall, if any). We may provide certain non-user-identifiable information, such as the number of visitors to this site or the number or types of items purchased on this site, to third parties in aggregate form. Notwithstanding the foregoing, we will disclose information required to be released pursuant to federal, state, local or international law.

We do not knowingly collect any user-identifiable information from anyone under the age of 13, nor do we knowingly market to anyone under the age of 13.

Cookies

A cookie is a piece of data stored on a user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any user-identifiable information while on this site. Once a user closes his or her browser, the cookie simply terminates. If a user rejects the cookie, he or she may still use this site. The only drawback to this is that he or she will be limited in some areas of this site. Cookies can also enable us to track and target the interests of our users to enhance their experience on this site. Some of our business partners use cookies on this site (for example, advertisers). However, we have no access to or control over these cookies.

As you browse ESM Solutions’ website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with esmsolutions.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

Security

We have implemented a number of security features throughout this site to prevent the unauthorized release of, or access to, the user-identifiable information that we collect.

While we use SSL encryption to protect sensitive information online, we also protect user-identifiable information off-line. All of the information that we collect, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our customer support representatives) are granted access to user-identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices.

Please be advised, however, that although we have endeavored to create a secure and reliable site for you, the confidentiality of any communication or material transmitted to/from this site cannot be guaranteed. We urge you to exercise caution when conveying user-identifiable information over the Internet. When disclosing any user-identifiable information, you should remain mindful of the fact that it is potentially accessible to the public and, consequently, may be collected and used by others without your consent. You should therefore consider carefully if you want to submit sensitive information that you would not want disclosed to the public. You should also recognize that your use of the Internet and this site is solely at your own risk. You agree that we have no responsibility or liability for the security of user-identifiable information transmitted via this site or via the Internet in general.

Links

This site may be linked to other sites. We are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave this site and to read the privacy policies of each and every web site that collects user-identifiable information. This Privacy Statement applies solely to information collected by this site.

Correction/Updating User-Identifiable Information

You may review and approve the information about you or your organization collected upon registration. If any of this information changes, or if you no longer wish to use this site, we will correct, update, or remove the information that you have provided to us. You may request that we do so by contacting Customer Support.

Retention Policy

Specific Retention Policies are described in customer contract.  Please reference your contract for addition information.

P3P Policy Settings

All information contained within this Privacy Statement supersedes browser P3P Policy settings, which may have been set to insure maximum access to our SaaS applications, while at the same time maximizing the protection of our user.  Only those representations presented here in writing will be honored, any changes, oral, or otherwise, will not be honored.

Privacy Contact

We welcome your questions and comments regarding this Privacy Statement and our use of user-identifiable information. If you have any questions about this Privacy Statement or about our information-collection practices, please contact Customer Support. Alternatively, you can contact us at: 2700 Kelly Road, Suite 100, Warrington, PA 18976.